Phone systems and communication
Market-leading Unified Communications and compliance solutions for businesses.
Powering all sizes of business communication
Communicate with your team from any device.
With our own in-house infrastructure team, we deliver connectivity in anyway you need it, whether it’s 100Gbps IP transit, or completely bespoke Dark Fibre to connect two or more sites, our solutions are delivered 5 times faster than the competition.
Perfect for hybrid working
Moving your communication technology to the cloud will empower your people to be more productive and collaborate better at home, in the office or wherever they happen to be, which in turn will allow them to serve your customers in a more consistent and personal way.
Effortless collaboration
Making collaboration effortless, our communications solution is designed for office, home, and hybrid working environments.
We support all the leading desk phone manufacturers and our free app allows employees to access their communication channels anywhere, on desktop or mobile.
Easy integration
Key to any solution is integration with other critical services, improving both productivity and accuracy. Our plug-and-play platform integrates with all well known CRMs (and some of the less well known) as well as Microsoft Teams, offering a resilient solution for voice in a Microsoft world.
Which Unified Communications solution suits your business?
Our marketing-leading Unified Communications platform delivers the full suite of features, integrations and endpoints, enabling employees to work from anywhere on any device, powered by the cloud.
Great for:
Businesses of all shapes and sizes
- Intelligent call routing
- Soft & mobile client
- Inclusive call recording
- CRM integration
- Fully inclusive call bundles
- Use software or hardware
Contact Centre delivers a scalable solution for contact centre environments, offering advanced management features, enhanced agent productivity, and real-time monitoring.
Great for:
Contact Centres of all sizes
- Supervisory management
- Call monitoring & intervention
- MiFID II & PCI compliance
- Inclusive call recording
- CRM integration
- Customisable wallboards
All the power of the Busness UC infrastructure, including advanced call routing and generous call bundles, delivered natively to Microsoft Teams – a voice solution that makes Teams talk properly.
Great for:
Businesses that use Teams
- Intelligent call routing
- Voice Resilience for Teams
- Inclusive call recording
- International numbering
- Generous inclusive call bundles
- Plug and play
Quotes
"Telcom is amazing. The speeds are amazing and the installation was very professional"
"A really great service, Telcom provided ultrafast dedicated connections to all of our offices"
"I have been really impressed with our experiences with Telcom, the team are super"
Lily Britten of Versa Studios talks about how fast and reliable internet is really important for a film and TV production company. She explains how it’s great having Telcom as their internet provider as they experience a solid, high-speed, quick and reliable connection with excellent customer service.
